Refund policy

Return & Refund Policy

Note: We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

Eligibility for Returns  ( Applicable for Pakistan only )

To be eligible for a return:

Your item must be in the same condition that you received it — unworn or unused, with tags and in its original packaging.

You’ll also need to provide the receipt or proof of purchase.

To start a return, contact us at
📧 info@interlockofficial.com

If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package.
⚠️ Items sent back without requesting a return first will not be accepted.

You can always contact us for any return questions at
📧 interlockdesignerofficial@gmail.com

Damages and Issues

Please inspect your order upon receiving it and contact us immediately if:

The item is defective or damaged, or

You received the wrong item

We’ll review the issue and make it right as soon as possible.

Exchanges

The fastest way to ensure you get the correct item is to return the item you have, and once your return is accepted, place a new order for the desired product.

Refund Policy

If you wish to request a refund, please contact us via WhatsApp:
📱 +92 347 2918728
We’ll respond at our earliest convenience to assist you.

Order Cancellation

Customers may cancel their order any time before it is processed.

Once the order is shipped, a confirmation email with tracking details will be sent — after this, our Exchange Policy applies.

Interlock reserves the right to cancel any order for reasons such as:

The item being out of stock

A pricing error

Payment authorization failure